
Humble Beginnings
It all began with a few jobs just to get by, sanding, painting, minor decorations and carrying out basic property maintenance. What started as a one-man operation quickly evolved through word-of-mouth trust. At the heart of this growth is Miles, whose hands-on approach and reliability laid the foundation for something far greater.
As demand grew, so did the business. We built strong relationships with clients and contractors alike, eventually forming Offset Facilities Management in 2018. By reinvesting in the business and securing key partnerships, he transformed a local London-based service into a nationwide operation. Today, we manage a diverse portfolio of residential and commercial properties across the UK—while proudly continuing to work with the very contractors who started this journey with us.
"They’ve grown with us, just as we’ve grown with them."
What sets us apart is our commitment to professionalism, efficiency and transparency.
Our reputation is everything, and we work tirelessly to ensure that every job meets the high standards our clients expect. We move quickly, solve problems proactively, and always maintain open, honest communication.
Despite our growth, Miles remains deeply involved. He personally oversees projects, maintains close relationships with clients, and never misses the chance for a good site visit—especially if there’s a good coffee shop nearby.
At Offset Facilities Management, we’re not just about managing buildings, we’re about building trust, delivering results, and working hard to maintain our relationship with clients.
Our Team
Led by Miles, Katy and Farrah, our focused team combines experience with efficiency to deliver exceptional results across every project. Our size allows us to remain agile and responsive, maintaining clear communication and consistency throughout each stage of our work. As we expand, our commitment to professionalism, reliability, and quality remains at the core of everything we do.
General enquiries
Accounts
Miles Khan
Managing Director
Katy Nippress
Operations Manager
Farrah Khan
Residential liaison